Help center
Clear answers,
before and after purchase.
Services and Starlight Studio follow different workflows. Start with the section that matches what you need.
Services
What is a Starlight Select service?+
A service is a done-for-you order. You choose a supported product, complete checkout, then follow the order and provide any required information through your customer account.
Is a service the same as Starlight Studio?+
No. A service is handled by Starlight Select. Starlight Studio is separate Windows PC software for customers who want to manage supported save changes themselves.
Starlight Studio
What is Starlight Studio?+
Starlight Studio is a guided Windows PC Save Editor for supported parts of compatible game saves. It provides customer-facing tools for staging and reviewing changes instead of manually editing game files.
Do I need a PC?+
Yes. Starlight Studio currently requires Windows PC. No macOS, console or mobile application is offered.
Which save workflows are supported?+
Starlight Studio works with compatible save files that you can access from Windows. You choose the file through the normal file picker. If you are unsure whether your workflow is compatible, contact support before purchasing.
Does Starlight Studio back up my save?+
Critical save operations create backups to provide a recovery path. Backups and validation reduce risk, but they are safety measures rather than an absolute guarantee.
Can I switch between saves?+
Yes. You explicitly choose which supported save file to open and can switch saves through the same file-selection workflow.
What happens when my license expires?+
Duration-based access does not renew automatically. When it expires, activation and licensed online services are no longer available unless you purchase another access period.
Are Editor updates included?+
Supported Starlight Studio updates are available while your license is active.
What are Game Data updates?+
They update supported game-content information independently from the main Starlight Studio application when a protected update is available.
Which platforms does Starlight Studio support?+
Starlight Studio is a Windows PC application. No macOS, console or mobile version is currently offered.
Can I manage activated devices?+
Yes. Active licenses and registered Windows devices are managed in the Licenses area of your customer account.
Orders & Payments
Where do I follow my order?+
Sign in to your customer account to view the order status, provide required information and open related support messages.
Accounts & Downloads
Where do I download Starlight Studio?+
After verified payment, open Downloads in your Starlight Select customer account. Your related license is shown in the Licenses area.
Where can I see my orders and licenses?+
Sign in to your customer account to view Orders, Licenses, Downloads and Messages.
How will I receive order updates?+
Your order status is updated in your account. Important questions can also be handled by email.
Support
What if something does not work?+
Existing customers should open Messages in their account so support can keep the conversation with the relevant customer history. New visitors can use the contact form or email support@starlightselect.com.
Do I need to share a password for every service?+
No. Treasure Island visits only use an invitation code. Other services clearly show their requirements before checkout and provide any protected handover instructions through the order workflow.
Still need help?
Existing customers can keep every reply in Customer Messages. New visitors can contact Starlight Select before buying.
Do you have a Discord server?
Optional order support, updates and community. For Discord Handover, open an Order Handover ticket after payment and include your order number. Account Messages remain available.